Privacy Policy for Inkkes

Last Updated: 20/9/2026

This Privacy Policy explains how Inkkes (“Inkkes”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal data when you use our website, mobile application, and related services (the “Service”).

We are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable laws in the regions we serve (primarily Southeast Asia and other parts of Asia).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

A. Information You Provide Directly

Account information (username, email address, password, date of birth / age confirmation)
Profile information (display name, profile picture, bio, country/region)
Content you upload (comics, illustrations, text, messages)
Payment and transaction information (when you subscribe, purchase, or tip). Note: We do not store full payment card details — these are handled by our third-party payment processors
Communications with us (support emails, feedback, reports)

B. Information Collected Automatically

Device and usage information (IP address, device type, operating system, browser type, app version)
Log data (pages/comics viewed, time spent, features used, crash reports)
Approximate location data (based on IP address or device settings) — used mainly to determine the appropriate currency and pricing for comics and subscriptions
Cookies and similar tracking technologies (see Section 6)

C. Information from Third Parties

Payment processors (transaction confirmation, limited billing information)
Analytics and service providers (if we use them in future)

We do not knowingly collect sensitive personal data (such as race, religion, health, or political opinions) unless you voluntarily provide it in your comics or profile.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account
To provide, operate, and improve the Service (including showing you comics, recommendations, and features)
To process payments, subscriptions, purchases, and tips
To determine the correct currency and pricing based on your approximate location
To communicate with you (service updates, support replies, important notices)
To enforce our Terms of Service and protect the safety and integrity of the platform
To detect and prevent fraud, abuse, and illegal activity
To comply with legal obligations
To analyse usage trends and improve user experience (in aggregated or anonymised form where possible)

3. How We Share Your Information

We may share your information in the following limited circumstances:

With other users: Your public profile and uploaded comics are visible to other users according to your privacy settings.
With service providers: Trusted third parties who help us operate the Service (hosting, payment processing, analytics, customer support, email delivery). These providers are only allowed to use your data to perform services for us.
For legal reasons: If required by law, court order, or government request, or to protect our rights, safety, or the rights of others.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With your consent: When you explicitly agree to share information.

We do not sell your personal data to third parties.

4. International Data Transfers

Inkkes is based in Malaysia. Your data may be transferred to and processed in Malaysia or other countries where our service providers operate.

When we transfer data outside Malaysia, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law.

Account data is kept while your account is active.
After you delete your account, we will delete or anonymise your personal data within a reasonable period, except where we need to retain certain information for legal, security, or legitimate business purposes (e.g. transaction records, content already distributed).

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in
Remember your preferences
Understand how the Service is used
Improve performance and security

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

7. Children's Privacy

The Service is not directed at children under 13.

We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13 without appropriate consent, we will take steps to delete that information.

Users aged 13–17 may use the Service only with the consent and supervision of a parent or legal guardian.

8. Your Rights

Depending on the laws that apply to you (especially under Malaysia's PDPA), you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data (subject to legal exceptions)
Withdraw consent (where processing is based on consent)
Object to or restrict certain processing

To exercise any of these rights, please contact us at the email below. We may need to verify your identity before processing your request.

9. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links and Services

The Service may contain links to third-party websites or services (for example, payment gateways). This Privacy Policy does not apply to those third parties. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated Policy on the Service and updating the “Last Updated” date. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: inkkessupport@gmail.com